I have spoken to a Pipex representative! That in itself is a major achievement believe me. I telephoned regarding the letter I received about an outstanding balance. I do not owe the money by the way. The young lady I spoke to was both friendly, professional and pleasant. I explained the ongoing situation and she … Continue reading Pipex Internet Update to earlier post
If you have read my previous posts regarding Pipex Broadband you will be aware of the complete and utter incompetence of the company and staff. After withdrawing money from my bank account to which they had no entitlement, I had to fight to make them realise I was no longer a customer of Pipex. You … Continue reading How do I get the stupid people that work for Pipex Internet to understand
At last it seems my experience with Pipex broadband is over! It has taken since July to resolve the situation which is ridiculous for such a large company. I have to say the experience has left me very wary of moving broadband providers again in the future. I received my final refund a few weeks … Continue reading Pipex Broadband Farewell!
Has appeared in my bank account. It looks like it may be the difference they owe me from when I left them way back in July! It's only taken over 3 months for them to sort it out. I have not received any notification from the Pipex people at all to explain this cash refund. … Continue reading A refund from Pipex!
A quick update in the Pipex fiasco. I managed to get my bank to block any withdrawals by Pipex broadband. They still took the money from my account but the bank immediately took it back from them. Ha! They have sent me no correspondence for weeks now and they still owe me a refund of … Continue reading Pipex must have forgotten me